Plus-size Clothing Portal  for full-figured Women Sizes 12-34w: FAQ - Frequently Asked Questions

   

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FREQUENTLY ASKED QUESTIONS: SHOPPING

 

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Q. How do I buy something that I like?

A.  Any product featured at Elegant Plus is selected by our experienced fashion editors from our extensive network of plus-size apparel business partners, from whom you can make the purchase directly.  Our links take you directly to the partner web-site  for a completely worry-free and secure shopping experience.

Q. How do I make a return?

A. You may have initially found the item you purchased through Elegant Plus, but we are a shopping portal and not a vendor. You will need to contact the merchant you bought the item from to make your return.

Q. I don't live in the United States. Do any of the Plus-size clothing stores listed in your directories ship internationally?

A. Yes! We've put together three handy directories to help you find stores that ship to your location. Select the one that is right for you to get started:  Canada | United Kingdom | Other Destinations
Please remember that extra shipping charges usually apply and that you will be responsible for any customs duties and other taxes required by your country.

Q.  What does the "Plus-size clothes featured are selected by the Elegant Plus Fashion Editor from our extensive network of plus-fashion business partnerships." at the bottom of each page mean?

A. Elegant Plus maintains what is known as affiliate partnerships with all the retailers and designers listed in our shopping directories.  Unlike open, flat rate advertising, free products given for review, and sponsored posts common on many sites and blogs, this allows our editors to hand-select retailers and products that we wish to feature based on fashion trends and consumer needs rather than simply the latest retailer promotion.  In other words: we do the selecting and reject requests for pre-negotiated special placements and advertising pushes. Elegant Plus also writes all retailer and designer descriptions in the shopping directories from the perspective of the consumer to maintain the highest informational quality possible.

Elegant Plus also never accepts food, pharmaceutical, or weight loss partnerships and advertising. In fact, all of our partnerships require plus-size clothing or fashion accessory services.  Elegant Plus does make a small commission, at no extra cost to you, if you should choose to make a purchase through one of our links.

Q. Do you have a print catalog?

A. Since Elegant Plus is an internet shopping portal and not a direct merchant we do not have a catalog. We have affiliated business relationships with all the retailers and designers listed in our shopping directories. We are an on-line entity only. Many of our business partners do have print catalogs and you are welcome to order one directly from them.

Q. Why can't I find a shopping cart?

A. Elegant Plus is a shopping portal and not a direct merchant. Think of us like a magazine, just like what you buy on the newsstand. But unlike a traditional print magazine the internet lets us link you to to one of our business partners from whom you can buy a featured item.  This system allows you to safely and securely make your purchases directly with the vendor that sells the item that you want

Q. I can't see any links to purchase the featured items. What's wrong?

A. Some firewalls and ad blocking software like Norton's remove shopping links from web pages in the default mode.  If you have one of these programs you may need to adjust the settings to see the links. 

Q. I click on a link and nothing happens. Why don't the links work?

A.  Do you have a pop up blocker in your tool bar? Check to see if the blocker is mistaking our links - which open in new windows -  as a pop up. Most blockers allow you to permit pop ups on a site. You may need to adjust your settings.

Q. All these pop-up ads keep coming up all over my screen with coupons and advertising. How can I turn this feature off?

A.   While many of our links are set to open in new windows to make shopping easier as you click through our plus-size clothing directories, we have a strict policy against using pop-up advertising.  We are annoyed by such advertising behavior on sites and refuse to subject our customers to such tactics. 

If you are seeing pop-ups over our pages you have in-advertently down-loaded a parasitic, spy-ware program onto your computer known as "adware".  These are often bundled with "free" downloads such as music, weather programs, screen savers and coupon shopping tools. 

These programs work by living on your computer's hard drive, watching your web-surfing, sending messages back  to their home server which then sends advertising related to the web pages that you are currently viewing as a pop-up. If this sounds like spying..... it is.  And the bad news isn't over yet. These programs run in the background of your computer eating up your operating memory significantly, slowing down your computer's response time, and sometimes even freezing or crashing it.  While "cookies" are a necessary part of internet shopping, enabling such features as secure log-ins and shopping cart functionality, "adware" is nothing more than nuisance advertising.

A free tool to locate, diagnose and clean up these types of problems that we recommend is available from Trend Micro. One word of caution - be careful not to delete any cookies that might be present because you asked to save a password or some other frequently performed log-in function. The threat you should be concerned about here will be labeled as "ADWARE" in the finished scan before you ask the program to clean your computer.

 

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Plus-size clothes featured are selected by the Elegant Plus Fashion Editor from our
extensive network of plus-fashion business partnerships.