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Q. How do I buy
something that I like?
A.
Any product featured at Elegant Plus is
selected by our experienced fashion editors
from our extensive network of plus-size
apparel business partners, from whom you can
make the purchase directly. Our links
take you directly to the partner web-site
for a completely worry-free and secure
shopping experience.
Q. How do I
make a return?
A.
You may have initially found the item you
purchased through Elegant Plus, but we
are a shopping portal and not a vendor. You
will need to contact the merchant you bought
the item from to make your return.
Q. I don't live in the United States. Do
any of the Plus-size clothing stores listed
in your directories ship internationally?
A. Yes!
We've put together three handy directories
to help you find stores that ship to your
location. Select the one that is right for
you to get started:
Canada
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United Kingdom
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Other
Destinations
Please remember that extra shipping charges
usually apply and that you will be
responsible for any customs duties and other
taxes required by your country.
Q. Do you have
a print catalog?
A.
Since Elegant Plus is an internet
shopping portal and not a direct merchant we
do not have a catalog. We are an on-line
entity only. Many of our business partners do have
print catalogs and you are welcome to order
one directly from them.
Q. Why can't I
find a shopping cart?
A.
Elegant Plus is a shopping portal and not
a direct merchant. Think of us like a
magazine, just like what you buy on the
newsstand. But unlike a traditional print
magazine the internet lets us link you to
to one of our business partners from whom you can buy a featured item. This
system allows you to safely and securely
make your purchases directly with the vendor
that sells the item you want
Q. I can't see
any links to purchase the featured items.
What's wrong?
A.
Some firewalls and ad blocking
software like Norton's remove shopping links
from web pages in the default mode. If you
have one of these programs you may need to
adjust the settings to see the links.
Q.
I click on a
link and nothing happens. Why don't the
links work?
A.
Do you have a pop up blocker in
your tool bar? Check to see if the blocker
is mistaking our links - which open in new
windows - as a pop up. Most blockers allow
you to permit pop ups on a site. You may
need to adjust your settings.
Q. All these pop-up
ads keep coming up all over my screen with
coupons and advertising. How can I turn this
feature off?
A.
While many of our links are set
to open in new windows to make shopping
easier as you click through our plus-size
clothing
directories, we have a strict policy against
using pop-up advertising. We are
annoyed by such advertising behavior on
sites and refuse to subject our customers to
such tactics.
If you are seeing
pop-ups over our pages you have
in-advertently down-loaded a parasitic,
spy-ware program onto your computer known as
"adware". These are often bundled with
"free" downloads such as music, weather
programs, screen savers and coupon shopping
tools.
These programs work by
living on your computer's hard drive,
watching your web-surfing, sending messages
back to their home server which then
sends advertising related to the web pages
that you are currently viewing as a pop-up.
If this sounds like spying..... it is.
And the bad news isn't over yet. These
programs run in the background of your
computer eating up your operating memory
significantly, slowing down your computer's
response time, and sometimes even freezing
or crashing it. While "cookies" are a
necessary part of internet shopping,
enabling such features as secure log-ins and
shopping cart functionality, "adware" is
nothing more than nuisance advertising.
A free tool to
locate, diagnose and clean up these types of
problems that we recommend is available from
Trend Micro.
One word of caution - be careful not to
delete any cookies that might be present
because you asked to save a password or some
other frequently performed log-in function.
The threat you should be concerned about
here will be labeled as "ADWARE" in the
finished scan before you ask the program to
clean your computer.
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